Refund & Cancellation Policy

1. Overview

This Refund & Cancellation Policy applies to all subscriptions and payments made on AceBGCSE.

AceBGCSE is operated by Ace Digital Technologies (Pty) Ltd, a company registered in Botswana.

By subscribing to AceBGCSE, you agree to this policy.

2. Subscription Model

AceBGCSE operates on a monthly subscription basis.

• Subscription fee: P95 per month
• Access is granted upon successful payment
• Access continues until the end of the billing period

3. Free Trial

AceBGCSE may offer a free trial period (e.g., 3 days).

• You will not be charged during the trial
• After the trial ends, billing may begin automatically unless cancelled

It is your responsibility to cancel before the trial ends if you do not wish to continue.

4. Cancellation

You may cancel your subscription at any time.

Upon cancellation:

• You will not be charged for the next billing cycle
• You will retain access until the end of your current billing period

Cancellation does not provide a refund for the current period.

5. Refunds

5.1 General Policy

All payments made to AceBGCSE are final and non-refundable.

This includes:

• Subscription fees
• Partial billing periods
• Unused time after cancellation

5.2 Reason for No Refunds

AceBGCSE provides digital educational content that becomes accessible immediately after payment.

Because of this:

• Content cannot be "returned"
• Access cannot be reversed once granted

5.3 Exceptions

Refunds will only be considered if:

• Required by applicable law
• A verified technical issue prevents access to the platform and cannot be resolved

All refund decisions are made at the discretion of Ace Digital Technologies (Pty) Ltd.

6. Account Responsibility

Users are responsible for:

• Managing their subscriptions
• Cancelling before renewal if they do not wish to continue

Failure to cancel does not qualify for a refund.

7. Billing Disputes

If you believe you have been incorrectly charged:

• Contact us promptly using the details below
• Provide relevant information for investigation

We will review all legitimate concerns fairly.

8. Policy Updates

We may update this Refund & Cancellation Policy from time to time.

Continued use of AceBGCSE means you accept any updates.

9. Contact

For refund or billing inquiries:

📧 Email: acebgcse.team@gmail.com